Meeting Gen Z Expectations: Speed, Efficiency, and AI Chatbot

AI chatbot meet Gen Z customers’ needs for speed, efficiency, and personalization

By 2030, Gen Z will be the world’s largest group of consumers, already making up 32% of the global population and nearly 40% of global consumers. They are digital natives who grew up with instant access, constant connectivity, and endless choices. For businesses, this creates both a huge opportunity and a serious challenge. The Gen […]

Omnichannel Retail: From Frustration to Loyalty

Omnichannel Retail: From Frustration to Loyalty

Imagine this: a customer sees a product on Instagram, then checks availability on your website, and finally visits your store—only to find the promotion isn’t valid or the item is out of stock. For the customer, it’s not just a small inconvenience; rather, it’s a broken promise. As a result, frustration like this has real […]

Smarter Engagement, Better Events with AI Chatbot

Smarter Engagement, Better Events with AI Chatbot

For businesses, events are more than gatherings, they’re strategic stages to showcase brands, attract prospects, and drive sales. But in today’s competitive world, success is no longer measured by headcount alone. It’s measured by how engaged participants are, from registration to follow-up. And here’s the challenge: modern audiences are demanding. According to Markletic, 49% of […]