Voice AI in Healthcare: Delivering Faster, Empathetic, and Efficient Care
Imagine calling your hospital late at night. Instead of endless hold music or navigating a confusing digital menu, a warm, natural voice greets you instantly:“Good evening, how can I help you today?”Within minutes, your appointment is booked, your prescription status is confirmed, and you receive a follow-up message; all without waiting for staff. That’s the […]
SMBs Stay Competitive With Omnichannel Customer Experience
For small and medium-sized businesses (SMBs), customer service can make or break the business. Unlike large corporations, SMBs don’t always have big budgets, specialized staff, or advanced tools. Most rely on small multitasking teams, juggling WhatsApp on personal phones, emails on laptops, and Instagram DMs on another device. The result? Scattered communication, delayed responses, and […]
