Day: November 5, 2025

3 Ways Brands Are Re-Thinking CX with Voice AI

For years, “voice” meant customer hotlines and endless IVR menus. But today, Voice AI is redefining how brands speak, literally, to their customers.Instead of being a support afterthought, voice has become a living part of brand experience: personal, proactive, and always on. According to Gartner, more than 40 % of consumer interactions will involve voice […]