The idea of using AI chatbots as digital tour guides often triggers resistance in the tourism industry. Critics argue that AI lacks lived experience, emotional nuance, and local intuition—qualities that define great travel. And they are right, to a point. When AI is positioned as a replacement for human expertise, it falls short. But that […]
Mimin helps businesses to combine AI & conversational channels (i.e. text/voice/etc) to deliver a superior customer experience journey and drives a better sales conversion.
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