3 Ways AI Chatbot Turns Acquisition into Retention

For years, growth has been defined by one obsession: acquisition. More traffic, more ads, more first-time buyers. In 2026, this mindset is no longer just inefficient — it is risky. Across industries, customer acquisition costs continue to rise, competition is only one click away, and loyalty has become increasingly fragile. Yet many businesses still focus […]
3 Ways Agentic AI Chatbots Transform Debt Collection & Customer Loyalty

In Indonesia, consumer debt is exploding. OJK data shows P2P lending alone has surpassed Rp 66 trillion, while Paylater receivables are up 30%+ YoY. The real challenge today is no longer customer acquisition — it is managing millions of accounts at scale without blowing up costs or damaging brand trust. Traditional debt collection models simply […]