How AI Chatbot Help Banks Respond When It Actually Matters

ai chatbot for banking

A loyal customer, Rini, tries to withdraw cash late at night, only to have her card swallowed by the ATM. She contacts the call center. No response. She sends an email. An auto-reply arrives. The next morning, she visits the nearest branch, waits in line, and still leaves without a solution. Situations like this are […]

How to Build an Omnichannel Strategy for FMCG

Omnichannel Strategy for FMCG Brands

Why do customers walk away from brands they used to love? It’s not always the product—it’s often the experience. Imagine this: a mother of two wants to reorder her child’s favorite cereal. It’s out of stock in the app. No update, no suggestion. Frustrated, she switches brands with one tap—and never looks back. She’s not […]

Why More Taxi Operators Are Turning to WhatsApp AI Chatbot

WhatsApp AI Chatbot for taxi

Your passengers are frustrated. They’re tired of calling busy hotlines, struggling with outdated apps, or having to explain their exact location over the phone. And while they’re dealing with that friction, your business is quietly losing bookings, wasting time, and falling behind. According to a Meta report, over 70% of consumers in Southeast Asia prefer […]

AI Chatbot for Events: Smarter Service, Better Experience

AI Chatbot for Events

Before the big day, it’s always the same. First, a flood of DMs arrives. People ask where to buy tickets, how to get to the venue, and what time the doors open. Meanwhile, your team is juggling sponsors, vendors, and last-minute chaos—while still trying to reply to every “Can I bring my kid?” message. Sound […]

AI Chatbot Technology Drives Service Innovation

AI Chatbot Technology Drives Service Innovation

In today’s increasingly competitive business landscape, speed and service quality are critical differentiators. Customers no longer just seek the best products—they also expect brands to deliver the most seamless and enjoyable experience. This is where AI Chatbot technology becomes a key driver of customer service innovation. With Mimin, you can deliver fast, smart, and integrated […]