Maximize Your Business Potential During Ramadan 2025 with AI Chatbot-Based 360° Conversational Campaigns

Ramadan is not just a sacred month, but also a golden opportunity for businesses in Indonesia. Demand increases sharply, transactions skyrocket, and consumer shopping patterns change significantly. A 2023 survey from tSurvey revealed that 80% of the population allocates special funds for Ramadan, with 20% of them budgeting more than Rp2.5 million for shopping. However, businesses often face challenges such as delayed customer responses, difficulties handling demand surges, and a lack of personalization in marketing.

Without the right strategy, businesses may miss out on significant opportunities amid increasingly fierce competition. Therefore, the solution lies in implementing 360° Conversational Campaigns, which enable businesses to operate more efficiently and enhance customer experiences.

To overcome these challenges, the application of 360° Conversational Campaigns proves to be an effective solution. 360° Conversational Campaigns is a communication approach that seamlessly connects customers with businesses via AI chatbot. This technology ensures a more responsive customer experience, from the initial interaction to the completion of the transaction.

Here are some tips for running a more effective business during Ramadan with 360° Conversational Campaigns:

1. Ensure Quick Response with AI chatbot

Use AI chatbot to respond to customer inquiries in real-time without the need to wait for an admin. With the ability to understand customer context and intent, AI chatbot can provide more accurate and natural responses, ensuring smoother and more efficient communication.

1. Transfer to Human Agents for More Complex Issues

With Omnichannel Inbox Integration, AI chatbot can seamlessly transfer conversations to live agents without losing context, ensuring customers get faster solutions while maintaining a smooth experience.

1. Seamless Transactions in One Chat

Through Order Management System integration, customers can select products, check out, and make payments directly within the chat without switching platforms, reducing friction in the shopping process and improving conversion rates.

1. Send Timely Personalized Offers

By using data from customer interactions, AI chatbot can send promotions and discounts directly to customers' WhatsApp, boosting engagement and retention with relevant offers.

By leveraging 360° Conversational Campaigns, businesses can remain responsive, enhance customer satisfaction, and optimize transactions during Ramadan. With WhatsApp Verified Business features, your business can run a more effective communication strategy, from the first conversation to the completed transaction, without any barriers.

Get WhatsApp Verified and run 360° Conversational Campaigns with Mimin’s Generative AI Chatbot to ensure a seamless, efficient, and profitable customer experience! Contact Mimin here to start transforming your business!

ABOUT MIMIN

Mimin is a platform that helps businesses to create conversational customer journeys with Artificial Intelligence. With Mimin, businesses can effortlessly build chat journeys and establish a positive customer experience.

The applications that can be generated include, amongst others, the ease of running chat commerce, chat campaigns, customer automation, omnichannel inbox, and Generative-AI chatbot.

With Mimin, businesses can deliver superior customer experiences, strengthen customer relationships, and build stronger customer loyalty.

Learn more about Mimin by contacting:

Mimin

PT. Admin Pintar Kita

Graha Charis Siem

Jl. Tanah Abang 5 No. 21, Central Jakarta

Phone: +62 856 0322 5212

Email: halo@mimin.io