Business Insights

Category / Business Insights

Why Omnichannel is the Future of AI & Chatbot in Business Communication

Omnichannel has become an essential strategy in enhancing customer interactions in the modern busine...

Fayza Malika Indira   December 17, 2024

The Role of Chatbot AI in Simplifying Administrative Services for SMEs

Small and Medium Enterprises (SMEs) are the backbone of the economy, contributing significantly to j...

Fayza Malika Indira   December 10, 2024

3 Practical Ways to Improve Business Services During the Holiday Season

The Christmas and New Year holiday season is fast approaching, presenting a golden opportunity for m...

Admin   December 3, 2024

3 Steps to Launch a Successful Omnichannel Strategy in the FMCG Business

The Fast-Moving Consumer Goods (FMCG) industry faces significant challenges in meeting the ever-chan...

Admin   December 2, 2024

AI Chatbot: The Ultimate Tool for Overcoming Challenges in the Customer-Centric Era

What is Customer-Centric? In today's business world, a customer-centric approach is essential f...

Admin   November 19, 2024

The Role of WhatsApp Chatbot in Simplifying the Customer Journey

What is a Customer Journey? The Customer Journey is a series of experiences that customers go throu...

Admin   November 18, 2024

How to Maximize Omnichannel Strategy with Generative AI Chatbot

As technology continues to advance, consumers have high expectations for seamless and consistent sho...

Fayza Malika Indira   November 15, 2024

Public Service 4.0: How WhatsApp AI Chatbot Enhances Health Access and Service Delivery

Public service is one of the crucial aspects in improving the quality of life for citizens. However,...

Fayza Malika Indira   November 14, 2024

3 Ways AI Chatbot Maximize Lead Generation for Your Business

What is Lead Generation? Lead generation is the process of attracting potential customers and conve...

Fayza Malika Indira   November 12, 2024

WhatsApp Chatbot: 3 Strategies to Enhance Customer Engagement in the Digital Era

In today’s digital age, business interactions with customers continue to evolve with advanceme...

Fayza Malika Indira   November 11, 2024