Build with AI Deliver Through Conversations.
Mimin handles customer conversations — chat and voice — from first message to final resolution. AI that acts. Humans when it matters.
Gen-AI Chatbot
Voice AI Agents
Unified Inbox & Ticketing
Backend Management System
Trusted by 50,000+ Businesses Across Southeast Asia
One Thread. Zero Gaps. Total Control
Industry-ready conversational AI from first inquiry to outcome.
A single, continuous thread across chat and voice - so teams move faster without losing context.
Accelerate conversations without compromising compliance.
Respond faster, preserve context, and hand over complex cases with governance in mind.
Speed to lead & digital onboarding
Guide prospects through forms and verification in one continuous flow—reducing drop-offs and rework.
AI-powered agent assistance
Auto-summaries and suggested compliant replies help agents resolve cases faster with higher CSAT.
Compliant collections at scale
Automate reminders with controlled tone, timing, and consent—improving cure rates while reducing risk.
Reduce wait times while improving care experience
Automate high-volume patient conversations while keeping teams aligned and informed
Smart appointment management
Let patients check schedules, book, reschedule, or cancel via chat or voice without manual back-and-forth.
Automated reminders to reduce no-shows
Send timely reminders and confirmations so patients don’t miss appointments.
AI-assisted patient support
Handle common inquiries with context-aware replies, then escalate complex cases with full history preserved.
Turn inquiries into faster, higher-quality closings
Qualify leads instantly, answer repetitive questions, and keep follow-ups running automatically
Fast lead response & qualification
Engage new leads in minutes with AI-driven qualification and smart routing to the right sales rep
AI-guided product education
Automate answers for unit details, promos, and financing—keeping buyers engaged throughout the journey.
Automated viewings & follow-ups
Enable booking flows and reminders with consistent follow-ups—so no lead goes cold
Capture more bookings with faster, connected guest conversations
Respond instantly, reduce repetitive questions, and coordinate teams with a single source of truth
Instant guest response & reservations
Reply in minutes while handling availability checks, bookings, changes, and cancellations via chat or voice
AI concierge for guest inquiries
Automate responses for room details, facilities, and policies—so teams focus on high-touch moments
Connected internal coordination
Keep front office, housekeeping, and sales aligned with one continuous thread across touchpoints
Why Mimin Is Different?
Built on Four Things Most Platforms Get Wrong
One Continuous Thread
Chat + Voice, Unified
Agentic AI That Acts
Enterprise-grade. SEA-ready
Connected to the Best. Built for What's Next
Mimin is built on official partnerships with the world's leading AI and messaging platforms so you always get the most reliable, up-to-date capabilities available
Powering Conversations at Scale
50,000+
on the platform
6
Singapore, Indonesia, Malaysia, & expanding
50+
across 20 provinces in Indonesia
Everything You Need to Run Customer Conversations at Scale.
From AI chatbot to voice agents, omnichannel inbox to backend operations - all in one platform, one thread, one dashboard.
GenAI Chatbot
Understands context, takes action, and hands off seamlessly - on every chat channel.
Voice AI Agent
Human-like voice AI for inbound & outbound - 24/7, without IVR.
Unified Inbox & Ticketing
WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.
Mass Messaging
Reach millions via WhatsApp & SMS - with smart routing and delivery tracking
Backend Management System
Orders, reservations, invoicing & payments — connected to every conversation
GenAI Chatbot
Understands context, takes action, and hands off seamlessly - on every chat channel.
Voice AI Agent
Human-like voice AI for inbound & outbound - 24/7, without IVR.
Unified Inbox & Ticketing
WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.
Mass Messaging
Reach millions via WhatsApp & SMS - with smart routing and delivery tracking
Backend Management System
Orders, reservations, invoicing & payments — connected to every conversation
