Ready to Scale? Choose Your Plan
Flexible pricing for teams of all sizes. No hidden fees. Upgrade, downgrade, or cancel anytime.
Seed
Basic features for early-stage teams getting started
Starter
Everything in Seed, plus more capacity for growing teams.
Growth
Best for scaling teams with omnichannel + AI needs.
Enterprise
Built for scale. Designed for compliance
Custom deployment, dedicated infra, and SLAs built around your operations — not a generic package. For banks, telcos, healthcare, and regulated enterprises across Southeast Asia.
Feature Comparison
Everything you get, side by side.
|
Compare Plans
Monthly
Yearly
|
Seed
$79
per month
$99
|
Starter
$179
per month
$199
|
Growth
$329
per month
$349
|
Enterprise
Custom
|
|---|---|---|---|---|
|
# of User Seats
|
2 | 5 | 10 | Custom |
|
MUV Omnichannel
|
Unlimited contacts & 1 channel | Unlimited contacts & 3 channel | Unlimited contacts & unlimited channel | Unlimited |
|
Broadcast MAU
|
500 MAU | 3,000 MAU | 10,000 MAU | Custom |
|
NLP AI Flows
|
3 flow | 5 flow | 15 flow | Unlimited |
|
Gen-AI Chatbot (MAS)
|
- | 300 MAS | 500 MAS | Custom |
|
File Knowledge
|
- | 5 files / 30 pages | 20 files / 200 pages | Custom |
|
Mimin Backend System
|
- | Yes - 300 entries | Yes - 500 entries | Custom |
|
Voice AI
|
Add-on | Add-on | Add-on | Custom |
|
3rd Party Integration
|
- | $150 / endpoint | $150 / endpoint | Custom |
|
Onboarding Support
|
Add-on $399 | Add-on $399 | Included (1x) | Dedicated |
|
Account Management Support
|
Add-on $449/mo | Add-on $449/mo | Add-on $449/mo | Custom CSM |
Frequently Asked Question
Everything You Need to Know to Scale Your Business
No. You can start with a free trial and explore the platform first. See how everything works before making a decision.
Yes, anytime. You can upgrade as your business grows or downgrade if your needs change, without losing your customer data or conversation history.
A seat is one team member who can log in and use the platform. Your team can work together in one shared inbox, so no messages get missed.
This is how many unique contacts you can send messages to each month. For example, if your plan includes 500 MAU → you can send campaigns or updates to 500 different customers. The counter resets at the start of each billing month.
An AI session (MAS — Monthly Active Session) is when a customer interacts with your AI Agents — within a 24-hour period. You can send unlimited messages within that session, so you don’t get charged per message (fair usage policy applies).
No. Everything is clearly listed. Note: messaging platforms like WhatsApp may charge their own fees separately — these are not marked up by Mimin and are passed through at cost.
Yes. Our team can help you understand what setup works best for your business. Book a demo and we’ll walk you through it.
