Mimin Platform

One Platform. Every Conversation. Every Outcome

Mimin brings together Gen-AI Chatbot, Voice AI, Omnichannel Inbox, Mass Messaging, and Backend Operations — in one unified dashboard. From first message to completed transaction, managed by AI, visible in one place

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Gen-AI Chatbot

Enterprise AI that understands intent, maintains context across sessions, and resolves — 24/7, across 80+ languages. Managed by Mimin. Priced per conversation

Voice AI Agents

Human-like voice AI for inbound support and outbound campaigns — no rigid IVR, no press-1 menus. Full context handover to agents when needed

Unified Inbox & Ticketing

All channels — WhatsApp, Instagram, Email, Telegram, LINE — in one workspace. AI routes, agents resolve, tickets track. Nothing missed

Mass Messaging

High-volume WhatsApp and SMS campaigns — with audience segmentation, smart routing, number health monitoring, and full delivery analytics

One Thread. From First Message to Final Transaction

Mimin products don't work in silos — they're designed as one continuous flow. AI handles the conversation, Inbox manages the team, Backend closes the loop, Dashboard gives you full visibility

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Reach

Mass Messaging campaign lands in customer's WhatsApp — targeted, personalized, delivered

Engage

Gen-AI Chatbot or Voice AI handles the response — understands intent, provides answers, takes action

Manage

Complex queries routed to human agents via Omnichannel Inbox — full context, zero repetition

Transact

Orders captured, reservations confirmed, invoices generated, payments collected — all in chat
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Built for Scale. Proven in the Field.

Businesses across SEA use Mimin to automate customer operations, increase revenue, and reduce manual work — at enterprise scale

Languages supported natively

80+

Mimin's Gen-AI Chatbot handles 80+ languages natively — including Indonesian, English, Malay, Thai, Vietnamese, and Tagalog. No extra setu

Payment methods across SEA

10+

Bank transfer, VA, Credit/Debit, and more — all major SEA payment methods supported in one platform

Routine inbound calls handled by Voice AI

70%

Mimin Voice AI resolves 70% of routine inbound calls without human intervention — 24/7, no IVR menus, no hold time

Reconciliation time saved vs. manual

80%

Payment reconciliation automated across all channels and gateways — finance teams reclaim 80% of manual matching time

Everything You Need to Run Customer Conversations at Scale.

From AI chatbot to voice agents, omnichannel inbox to backend operations - all in one platform, one thread, one dashboard.

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation