BACKEND MANAGEMENT SYSTEM

The Operations Layer Behind Every Conversation.

Mimin's Backend Management System connects your conversations to real business outcomes — orders, reservations, payments, and analytics — in one integrated platform.

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Trusted by 50,000+ Businesses Across Southeast Asia

ONE BACKEND. FULL CAPABILITIES.

Operations That Run Inside Every Conversation.

Most businesses run customer ops and backend operations in separate systems — Mimin connects both. Orders, reservations, invoices, and payments are managed directly within the conversation thread, with full analytics across all transactions in one view.

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ORDER MANAGEMENT SYSTEM

Capture, Process, and Fulfill Orders — Directly from Chat.

Customers browse, select, and confirm orders via WhatsApp or web chat — Mimin captures and processes every order automatically, with real-time status updates sent back in the same thread.

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Chat-to-order flow

Customer orders via WhatsApp — order created, confirmed, and tracked without leaving the conversation.

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Order status tracking

CRM & inventory sync

RESERVATION & CALENDAR SYSTEM

Let Customers Book — Via Chat or Voice, 24/7.

Customers book appointments, rooms, or services directly through WhatsApp or web chat — with real-time availability checking, automatic confirmation, and calendar sync. No back-and-forth.

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Live calendar synced to the booking system — customers only see what's actually available.

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Instant confirmation in chat and Voice

Automated reminders

INVOICING & PAYMENT SYSTEM

Generate Invoice. Send Payment Link. Collect — All in Chat.

Mimin generates invoices and sends payment links directly within the conversation — customers pay via their preferred method without leaving WhatsApp. Payments reconciled automatically to your records.

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Invoice generation in chat

Generate and send invoices directly from the conversation — no separate invoicing tool needed.

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Payment link delivery

Auto-reconciliation

From first message to completed transaction — without leaving the conversation.

ANALYTICS & REPORTING

One View Across Every Order, Booking, and Transaction.

Consolidated reporting across all backend operations — order volume, booking rates, payment collection, and revenue trends — in one dashboard. No switching between tools to understand your business performance.

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Revenue dashboard

Total orders, GMV, payment collection rate — tracked in real time across all channels.

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Booking & occupancy reports

Booking volume, cancellation rate, no-show rate — per period, per service, per location.

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Payment & AR tracking

Outstanding invoices, payment completion rate, and collection velocity — all in one view.

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Connected to the Best. Built for What's Next

Mimin is built on official partnerships with the world's leading AI and messaging platforms so you always get the most reliable, up-to-date capabilities available

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Operations Built Into the Conversation. Not Bolted On After.

Most platforms handle chat or operations — not both. Mimin connects them so orders, bookings, and payments happen inside the conversation thread, not in a separate system.

With Mimin

Without Mimin

With Mimin