ORDER MANAGEMENT PLATFORM

From Chat to Fulfilled Order — Automatically.

Mimin's AI-powered OMS captures orders from any chat channel, processes them automatically, and keeps every stakeholder updated — so your team focuses on growth, not data entry.

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Every Order Starts with a Conversation. Mimin Closes the Loop.

CHAT-TO-ORDER AUTOMATION

Orders Captured. Processed. Updated. Without Your Team Lifting a Finger.

Mimin's AI reads chat messages and creates structured orders automatically — from any messaging platform. Customers order via WhatsApp, web, or branded microsite — and every order flows into your system instantly, no manual data entry required.

Chat-to-order conversion

AI reads chat messages and creates structured orders automatically — from any messaging platform.

Direct booking via microsite

Customers book via your branded microsite — no OTA fees, no commission. Full data ownership.

Multi-payment in chat

Bank transfer, e-wallet, QRIS, credit card — customers pay without leaving the conversation.

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OPERATIONS & INTEGRATION

Connected to Your POS, ERP, and Logistics — In Real Time.

Mimin OMS syncs inventory and orders across branches in real time, integrates with major POS and ERP systems, and connects to 3PL partners for auto-dispatch, tracking, and delivery status — all visible directly in chat.

POS & ERP integration

Sync inventory and orders across branches in real time — works with major POS and ERP systems.

Logistics integration

Connect to 3PL partners for auto-dispatch, tracking, and delivery status — directly in chat.

Transaction analytics

Real-time sales data, customer insights, and transaction reports — to optimize your strategy.

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FOR MULTI-BRANCH & ENTERPRISE

Scale Across Branches. Maintain Central Control.

Mimin OMS is built for businesses operating across multiple locations — with centralized order visibility, branch-level inventory sync, and consolidated reporting across your entire operation.

Real-time stock levels synced across all branches — no over-selling, no manual reconciliation.

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Connected to the Best. Built for What's Next

Mimin is built on official partnerships with the world's leading AI and messaging platforms so you always get the most reliable, up-to-date capabilities available

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Orders That Close Themselves vs. Orders That Need Chasing.

Traditional order management means manual entry, delayed updates, and disconnected payment flows. Mimin OMS captures, processes, and fulfills — automatically, from the first message.

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The Mimin OMS Advantage

Auto-captured. Multi-channel. Payment in chat. Real-time sync. Full analytics.

Auto-capture from any channel

WhatsApp, web, microsite — orders captured and structured automatically

Payment links in conversation

No redirect, no separate gateway page — customers pay inside the chat

Real-time inventory sync

Stock updated across all branches instantly — no over-selling, no manual reconciliation

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Everything You Need to Run Customer Conversations at Scale.

From AI chatbot to voice agents, omnichannel inbox to backend operations - all in one platform, one thread, one dashboard.

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation