RESERVATION & CALENDAR SYSTEM

Book Appointments. Fill Calendars. Reduce No-shows.

Let customers book directly via chat or your website. Mimin's system syncs availability in real time, sends reminders, and eliminates double-booking.

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From 'I'd like to book' to confirmed reservation — in seconds.

SMART BOOKING EXPERIENCE

Customers Book in Chat. You Focus on Service.

AI guides customers through the booking process in natural conversation — no forms, no redirects, no back-and-forth. Real-time calendar sync ensures customers only see what's actually available, eliminating overbooking entirely.

Real-time availability

Calendar syncs live — customers only see open slots, eliminating overbooking.

Booking via WhatsApp

AI guides customers through booking steps in natural conversation — no form to fill.

Direct booking microsite

Branded booking page — no OTA commission fees, full customer data ownership.

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AUTOMATED OPERATIONS

Reminders Sent. No-shows Reduced. Schedules Managed.

Mimin sends automated confirmation and reminder messages at configurable intervals — 24h, 2h, or custom. Customers can reschedule or cancel directly in chat, handled by AI without agent involvement. Staff calendars managed centrally with booking assignment and availability blocking.

Automated reminders

Confirmation and reminder messages at configurable intervals — 24h, 2h, or custom.

Self-service rescheduling

Customers change or cancel directly in chat — handled by AI without agent involvement.

Staff calendar management

View and manage staff schedules, assign bookings, block unavailable times — centrally.

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Mimin Voice AI: Smarter Voice, Seamless Experience.

Stop making your customers wait. Mimin Voice AI delivers instant, real-time responses in multiple languages and integrates directly with your business systems—from reservations to billing—within a single, continuous thread.

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Voice Prompt Builder

Set greeting scripts, personality, speaking pace, and language for each use case.

Call Transcripts & Recordings

Access full call summaries, recordings, and analytics for quality review and compliance.

Performance Analytics

Track call completion rates, resolution rates, transfer rates, and quota usage in real time.

Multilingual Engine

Seamlessly handle inquiries in English, Indonesia, Malay, and Mandarin with local dialect recognition.
FOR HOSPITALITY & MULTI-LOCATION

Built for Businesses That Run on Bookings.

Whether you're managing a single clinic or a multi-branch hospitality operation — Mimin's Reservation System scales with configurable booking rules, staff management, and consolidated reporting across locations.

Manage bookings across multiple branches from one dashboard — availability synced per location.

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Connected to the Best. Built for What's Next

Mimin is built on official partnerships with the world's leading AI and messaging platforms so you always get the most reliable, up-to-date capabilities available

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Bookings That Confirm Themselves vs. Bookings That Need Chasing.

Traditional booking flows redirect customers to forms, wait for manual confirmation, and rely on staff to send reminders. Mimin handles the entire flow — in conversation, automatically.

With Mimin
Without Mimin

The Mimin Booking Advantage

Real-time availability. Instant confirmation in chat. Automated reminders. Zero OTA commission.

Instant confirmation in chat

No form, no redirect — booking confirmed in the same WhatsApp thread

Automated reminders — 90%+ no-show reduction

Configurable reminders at 24h, 2h, or custom intervals — proven to reduce no-shows

Direct booking — save 15–20% commission

Bypass OTA platforms — customers book directly, you keep the full margin

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Everything You Need to Run Customer Conversations at Scale.

From AI chatbot to voice agents, omnichannel inbox to backend operations - all in one platform, one thread, one dashboard.

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation