Unified Dashboard

One Workspace. Infinite Context. Total Control

Mimin's Unified Dashboard synchronizes omnichannel chat, agentic AI, ticketing, and customer profiles into a single source of truth — so your team always knows who they're talking to, what happened before, and what to do next

MIMIN IO Assets

Beyond chat. One continuous thread - from first message to resolved case

The Intelligence Hub

Your Customer Profile is the Center of Everything.

Every conversation, order, ticket, and transaction is linked to one persistent customer record. Your team sees the full picture — instantly — without switching tools or asking the customer to repeat themselves

Omnichannel Inbox

All channels (WA, IG, email, web, voice) in one workspace — managed by AI and your team.

Ticketing & Case Management

Auto-convert escalated chats into tickets with full history, SLA tracking, and case management.

Gen-AI Chatbot

AI agent that handles, routes, and resolves conversations automatically — 24/7

Analytics & Reporting

CSAT, response times, resolution rates, and agent performance — all in one dashboard

MIMIN IO Assets

Mimin's Agentic AI: Smarter Conversations, Better Experiences

Mimin’s Agentic AI doesn't just respond. It understands what the customer actually needs. It handles the routine, surfaces the signal, and brings in your team when it counts

MIMIN IO Assets

Instant Response

Provides immediate, real-time answers to increase customer satisfaction and eliminate wait times

Multi-Language Support

Interact with customers in their preferred language at any time, expanding your market reach

Seamless Agent Handover

Perfect collaboration where AI handles routine tasks and smoothly transfers to a human specialist when needed

Conversations to Conversions

Optimizes every chat interaction into tangible business results, from reservations to completed transactions
Simple to Start

Set Up in Minutes. Improve as You Grow

Mimin is built for teams that want to move fast. Onboard yourself, configure your AI agent, and go live — no implementation team required. When you're ready to optimize further, our expert team is available to help

Create your account, connect your channels, and deploy your AI agent – all without waiting for a vendor implementation team

MIMIN IO Assets
MIMIN IO Assets

Connected to the Best. Built for What's Next

Mimin is built on official partnerships with the world's leading AI and messaging platforms so you always get the most reliable, up-to-date capabilities available

MIMIN IO Assets
MIMIN IO Assets
MIMIN IO Assets
MIMIN IO Assets
MIMIN IO Assets

Real Results. Across Every Industry

From retail to financial services - businesses across Southeast Asia use Mimin to drive measurable outcomes in customer experience and operational efficiency

40%

increase in sales via WhatsApp

43%

of customers prefer AI for routine inquiries

70%

of routine calls handled by Voice AI

Everything You Need to Run Customer Conversations at Scale.

From AI chatbot to voice agents, omnichannel inbox to backend operations - all in one platform, one thread, one dashboard.

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation