Voice AI Agents for Inbound & Outbound Calls | Mimin IO Voice AI Agents for Inbound & Outbound Calls | Mimin IO
VOICE AI AGENTS

Human-like Voice AI. At Any Scale

Deploy intelligent voice agents that handle inbound inquiries and outbound campaigns — 24/7, in 20+ languages, with full context continuity when handing off to your team

MIMIN IO Assets

From Greeting to Resolution — Without a Human Agent

VOICE CHANNELS

Works Across Every Voice Channel

WhatsApp call, SIP trunk, browser-based WebRTC — Mimin connects to however your customers reach you

WhatsApp Call & WA Voice Note

Engage customers via voice on the world’s most popular messaging platform

WebRTC (browser-based)

Browser-to-browser voice calls without any hardware or additional software

SIP Trunk / VoIP (BYOC)

Integrate with your existing telephony infrastructure or use Mimin’s managed carrier

MIMIN IO Assets
INBOUND & OUTBOUND

Handle Calls In. Launch Calls Out

Mimin Voice AI manages both directions — resolving inbound inquiries automatically and running outbound campaigns at scale

Inbound: 24/7 auto-resolution

Resolve FAQs, check order status, book appointments via voice — around the clock

Outbound campaigns

Automate payment reminders, appointment confirmations, surveys, and re-engagement calls

AI-assisted live calls

Real-time AI suggestions, transcription, and context display for agents on complex calls

MIMIN IO Assets

Mimin Voice AI: Smarter Voice, Seamless Experience

Your customers don't want to wait on hold. Mimin Voice AI picks up, understands, and acts — 24/7, in their language, connected to your systems

Voice Prompt Builder

Set greeting scripts, personality, speaking pace, and language for each use case

Call Transcripts & Recordings

Access full call summaries, recordings, and analytics for quality review and compliance

Performance Analytics

Track call completion rates, resolution rates, transfer rates, and quota usage in real time

Multilingual Engine

Seamlessly handle inquiries in English, Indonesia, Malay, and Mandarin with local dialect recognition
COMPLIANCE & SECURITY

Enterprise-grade Voice. Built to Comply

Recording consent, data retention, audit logs — all configurable. Your voice operations stay clean as you grow

Configure recording consent, retention period, and access permissions per use case or region

MIMIN IO Assets

Everything You Need to Run Customer Conversations at Scale.

From AI chatbot to voice agents, omnichannel inbox to backend operations - all in one platform, one thread, one dashboard.

LLM-AI Chatbot

MIMIN IO Assets

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

MIMIN IO Assets

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

MIMIN IO Assets

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

MIMIN IO Assets

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

MIMIN IO Assets

Orders, reservations, invoicing & payments — connected to every conversation