VOICE AI AGENTS

Human-like Voice AI. At Any Scale

Deploy intelligent voice agents that handle inbound inquiries and outbound campaigns — 24/7, in 20+ languages, with full context continuity when handing off to your team

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Trusted by 50,000+ Businesses Across Southeast Asia

From Greeting to Resolution — Without a Human Agent

VOICE CHANNELS

Works Across Every Voice Channel

WhatsApp call, SIP trunk, browser-based WebRTC — Mimin connects to however your customers reach you

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WhatsApp Call & WA Voice Note

Engage customers via voice on the world’s most popular messaging platform

WebRTC (browser-based)

Browser-to-browser voice calls without any hardware or additional software

SIP Trunk / VoIP (BYOC)

Integrate with your existing telephony infrastructure or use Mimin’s managed carrier

INBOUND & OUTBOUND

Handle Calls In. Launch Calls Out

Mimin Voice AI manages both directions — resolving inbound inquiries automatically and running outbound campaigns at scale

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Inbound: 24/7 auto-resolution

Resolve FAQs, check order status, book appointments via voice — around the clock

Outbound campaigns

Automate payment reminders, appointment confirmations, surveys, and re-engagement calls

AI-assisted live calls

Real-time AI suggestions, transcription, and context display for agents on complex calls

Mimin Voice AI: Smarter Voice, Seamless Experience

Your customers don't want to wait on hold. Mimin Voice AI picks up, understands, and acts — 24/7, in their language, connected to your systems

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Voice Prompt Builder

Set greeting scripts, personality, speaking pace, and language for each use case

Call Transcripts & Recordings

Access full call summaries, recordings, and analytics for quality review and compliance

Performance Analytics

Track call completion rates, resolution rates, transfer rates, and quota usage in real time

Multilingual Engine

Seamlessly handle inquiries in English, Indonesia, Malay, and Mandarin with local dialect recognition

COMPLIANCE & SECURITY

Enterprise-grade Voice. Built to Comply

Recording consent, data retention, audit logs — all configurable. Your voice operations stay clean as you grow

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Call Recording Controls

Configure recording consent, retention period, and access permissions per use case or region

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Audit-ready Call Logs

Multi-region Compliance

Voice AI That Does More Than Answer Calls

Most voice solutions stop at IVR menus or basic call routing. Mimin Voice AI understands natural language, takes action, and hands off with full context — on every call, in every direction

With Mimin

Without Mimin

With Mimin