INTEGRATION SERVICE

Connect Mimin to Your Entire Tech Stack.

Mimin's integration team builds and maintains connections between Mimin and your CRM, ERP, POS, payment gateways, and third-party platforms — reliably and securely.

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The value of Mimin multiplies when connected to your business data.

WHAT WE CONNECT

One Platform. Connected to Everything That Matters.

Mimin is API-first by design. Our integration team connects your conversational layer to the systems that run your business — so every conversation can trigger a real action.

CRM integration

Sync customer data and conversation history with Salesforce, HubSpot, or your custom CRM — bi-directionally.

POS & ERP

Real-time inventory, order, and transaction data sync with SAP, Oracle, and major ERP/POS systems.

Payment gateways

Midtrans, Xendit, GoPay, OVO, Stripe, and other SEA/global payment providers — pre-built connectors.

Custom API development

Build REST/webhook integrations between Mimin and any system with API access — documented and maintained.

Real-time data sync

Bi-directional data flow — customer actions in Mimin trigger updates in your backend systems instantly.

Real-time data sync

Enterprise security standards — encryption, authentication, and audit logging on all integrations.

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HOW IT WORKS

Conversations That Trigger Real Business Actions.

When a customer books, orders, or pays in a Mimin conversation — that action flows directly to the system that needs to act on it. No manual handoff. No delay.

Receive customer intent

AI captures structured data from the conversation — order details, booking info, payment intent.

Trigger system action

Mimin sends the structured data to your CRM, ERP, or payment system via API in real time.

Return confirmation

System response (order ID, booking confirmation, payment status) returned to the customer in the same conversation thread.

Log and audit

All integration events logged with timestamp and outcome — auditable for compliance and troubleshooting.

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Documented endpoints. Version-controlled. Maintained by our team — not forgotten after delivery.

Mimin integrations are built with documented endpoints, versioning, and audit logging — not one-off scripts that break when your systems change.

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Pre-built SEA connectors

Native connectors for Midtrans, Xendit, GoPay, OVO, and regional logistics providers — faster time to value.

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Staging environment testing

All integrations tested in staging before production — no customer-facing disruption during integration work.

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Maintained, not abandoned

Mimin's integration team monitors and maintains connections — your integrations keep working as systems evolve.

Everything You Need to Run Customer Conversations at Scale.

From AI chatbot to voice agents, omnichannel inbox to backend operations - all in one platform, one thread, one dashboard.

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation

GenAI Chatbot

Understands context, takes action, and hands off seamlessly - on every chat channel.

Voice AI Agent

Human-like voice AI for inbound & outbound - 24/7, without IVR.

Unified Inbox & Ticketing

WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.

Mass Messaging

Reach millions via WhatsApp & SMS - with smart routing and delivery tracking

Backend Management System

Orders, reservations, invoicing & payments — connected to every conversation