Design the Right Solution Before You Build It.
Mimin's solution design team maps your business needs to the right product configuration — so you deploy with confidence, not guesswork.
Trusted by 50,000+ Businesses Across Southeast Asia
Every great deployment starts with a great design.
Map First. Build Second. Deploy Right.
Before a single flow is configured, we work with your team to understand your customers, your operations, and your goals — then design the solution that actually fits.
Best Suited for Complex or First-Time Deployments.
If you're deploying conversational AI for the first time, scaling to a new market, or redesigning a broken customer journey — solution design ensures you don't repeat mistakes.
Designed by Experts. Documented for Your Team.
Mimin's solution designers have built flows across retail, finance, healthcare, logistics, and more. We bring that depth to your project — and leave you with documentation your team can actually use.
Cross-industry playbooks
Pre-validated flow patterns from 8+ industries — adapted to your specific use case, not built from scratch.
Full documentation handover
Every flow, rule, and integration is documented — your team can maintain and iterate without us.
Test before you build
We validate flows in design — catching issues before they reach configuration, saving time and cost.
Everything You Need to Run Customer Conversations at Scale.
From AI chatbot to voice agents, omnichannel inbox to backend operations - all in one platform, one thread, one dashboard.
GenAI Chatbot
Understands context, takes action, and hands off seamlessly - on every chat channel.
Voice AI Agent
Human-like voice AI for inbound & outbound - 24/7, without IVR.
Unified Inbox & Ticketing
WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.
Mass Messaging
Reach millions via WhatsApp & SMS - with smart routing and delivery tracking
Backend Management System
Orders, reservations, invoicing & payments — connected to every conversation
GenAI Chatbot
Understands context, takes action, and hands off seamlessly - on every chat channel.
Voice AI Agent
Human-like voice AI for inbound & outbound - 24/7, without IVR.
Unified Inbox & Ticketing
WhatsApp, Instagram, Email, Web – one inbox, one thread, full context. Every conversation tracked, prioritized, and resolved.
Mass Messaging
Reach millions via WhatsApp & SMS - with smart routing and delivery tracking
Backend Management System
Orders, reservations, invoicing & payments — connected to every conversation
