It is 5:30 PM. The “Maghrib Rush” isn’t just happening in your lobby; it is exploding in your WhatsApp. Hundreds of customers are messaging “Menu please” or “Is this available?” simultaneously. A human admin takes minutes to reply. At that time, the customer has already ordered from a competitor.
This is where standard Chat Commerce fails. It is passive. To dominate Ramadan 2026, you must move from a passive catalog to an Active Agent. You need Agentic AI, intelligence that doesn’t just answer questions but actively drives revenue.
Here is how Agentic AI empowers your chat channel to become your highest-performing sales engine.
1. The “Smart Concierge” (Hyper-Personalized Upselling)
Most chat commerce bots simply dump a PDF menu. That is friction. Agentic AI empowers commerce by acting like a seasoned waiter who understands the customer. It recognizes that Andi ordered the Family Bundle last Ramadan. Instead of “Here is the menu,” it says: “Hi Andi, welcome back. Shall I repeat your favorite Grill Platter for Iftar today?”
McKinsey & Company reports that personalization drives a 10–15% revenue lift. By using data to predict intent, Agentic AI turns a generic inquiry into an instant conversion.
But true personalization goes beyond remembering past orders. Customers often need guidance: “I’m allergic to peanuts,” “I prefer something not too spicy,” or “What’s suitable for kids?” A static chatbot cannot handle this nuance.
Agentic AI can interpret preferences in natural language, filter the menu accordingly, and recommend relevant dishes instantly, suggesting mild options, allergy-safe meals, or family-friendly bundles while applying promotions and completing the order within the same conversation. Instead of overwhelming customers with choices, Mimin’s Agentic AI acts as a Smart Concierge that guides, adapts, and closes; turning dietary concerns into confident conversions.
2. The “One-Click” Close (Instant Transaction Execution)
The biggest drop-off in chat commerce happens at payment. Sending a manual transfer receipt is slow. Agentic AI removes this barrier by generating dynamic payment links directly inside the chat flow. The moment a customer says “Deal,” the AI instantly executes the invoice generation and presents a “Pay Now” button. No waiting for an admin to type the total. It captures the revenue while the impulse is hot.
Baymard Institute finds that 70% of digital carts are abandoned due to friction. Agentic AI seals this leak by making the path from “Chat” to “Paid” instantaneous.
3. The “Recovery” Agent (Automated Lead Nurturing)
During the Iftar rush, customers get distracted and stop replying, and human admin forgets them. Agentic AI does not. It empowers commerce by detecting “ghosted” chats and triggering autonomous nudges. If a customer asks for a price but doesn’t order, the AI waits 10 minutes and follows up: “Seats are filling up fast for Maghrib. Should I secure this table for you now?”
Harvard Business Review notes that following up with leads within an hour increases conversion rates by 7x. The AI ensures no potential revenue slips through the cracks.
Empower the Chat, Own the Rush
Don’t let your WhatsApp be just a message board. Transform it into a proactive revenue generator. When your chat commerce is powered by Agentic AI, you don’t just answer demand; you capture it.
Ready to supercharge your sales? Discover how Mimin’s Agentic AI turns chats into revenue this Ramadan.
ABOUT MIMIN
Mimin is a platform that helps businesses to create conversational customer journeys with Artificial Intelligence. With Mimin, businesses can effortlessly build chat journeys and establish a positive customer experience.
The applications that can be generated include, amongst others, the ease of running chat commerce, chat campaigns, customer automation, omnichannel inbox, and Generative-AI chatbot.
With Mimin, businesses can deliver superior customer experiences, strengthen customer relationships, and build stronger customer loyalty.
Learn more about Mimin by contacting:
Mimin
PT. Admin Pintar Kita
Graha Charis Siem
Jl. Tanah Abang 5 No. 21, Central Jakarta
Phone: +62 856 0322 5212
Email: halo@mimin.io
